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As a Health First Health Plans member, you now have access to a NEW member portal with a new look and easier navigation. See below for further instructions.

Infographic displaying: Upgraded Look and Feel, Wellness Services and Easier Access features.

How to access your new member portal:

  • Visit
  • Select "Log In" and choose the Member option
  • When prompted, enter the requested information and create a log in.
  • Once you complete the registration process, you will be able to access your account with your new username and password.

Healthtrio log in steps for portal

Click here to learn about navigating through your new portal.

Portal Login Button

Once you are logged in, click the tabs across the top of the screen to navigate through the various options:

  • Find a participating doctor or facility
  • Check your plan benefits: copayments, coinsurance, deductibles and out-of-pocket maximum
  • Find your drug costs
  • Request an ID card
  • Print a temporary ID card
  • Pay your premium
  • Check the status of a medical or pharmacy claim
  • Request reimbursement
  • Access Wellness resources, which includes an incentive program through CaféWell® and our approach for improving the quality of your health plan
  • View your Member Rights and Responsibilities, Limitations, Exclusions and Notice of Privacy Practices

Last updated: 9/21/2020